Planet

Hospitality

Planet for hospitality

Planet combines the power of Payments, Software and Networking on a single platform to help hospitality brands deliver the best experiences.

The world's leading hospitality brands choose Planet for its unmatched expertise in hospitality, comprehensiveness and flexibility.

Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks

Make exceptional experiences the norm

We amaze your customers

Keep them coming back for more

Increasingly, demanding guests want everything to be faster, easier, and more personalised. It’s not the exception, it’s the new norm. 1000’s of world-leading hospitality brands in 100+ countries trust Planet’s hospitality-specific technology to transform their operations and guest experiences.

  • Empower your staff to provide wonderful guest services with technology that connects seamlessly in the background
  • Instantly recognise your guests along every step of the journey
  • Enable guests to pay on their own terms – use their own currency and settle their bill using any payment method they prefer

We save you time and money

Integrate your systems

Siloed operations are costly, complex and inefficient. Planet enables better, more connected operations through a single technology partnership for hospitality software and payments.

  • Reduce operating costs through a single technology partnership with one contract and one point of contact
  • Connect your PMS to a full range of Planet solutions, full stack payments, Pay-By-Link, Web Booking Engine & Networking. Along with the largest marketplace of 3rd party software apps to manage your business more effectively

We help you generate more revenue

Unlock more spending everywhere

Hospitality brands turn to Planet to strategically maximise revenue from every customer interaction, seamlessly. Without Planet, brands risk further cost pressures.

  • Capture incremental revenue from your forex payments using our Dynamic Currency Conversion product
  • Generate incremental revenue from your eCommerce sales and present all of your prices in your customer’s home currency by using our Multi-Currency Pricing solution
Case studies

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Plumbs hero
Plumbs
As a fourth-generation family business with over 60 years of experience in soft furnishings, Plumbs are the UK’s industry leaders when it comes to sofa covers, reupholstery and curtains. Specialising in made-to-measure solutions, their range of bespoke products are each individually crafted in the UK, and provided via a unique in-home service that prioritises each customer's unique home and lifestyle to ensure comfort and style is woven into every detail.
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Photo of a historic looking hotel
Hollybourne Developments
For over twenty years, Hollybourne Developments has run three hotels in Alton and Basingstoke. Each hotel has different audiences and purposes. From a secluded venue perfect for weddings, to a 63-room hotel catering to corporate guests, to a town hotel. Hollybourne Developments needed a Property Management System (PMS) with a Payment solution that could work for each of their unique locations.
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Photo of the front of The Stellenbosch Hotel
Ma-Afrika Hotels
The Stellenbosch Hotel is a boutique-style hotel full of historic charm. Founded between 1692 and 1701 by Governor Simon van der Stel, the building was restored in 1987 and declared a National Monument. Now, it’s a top choice of accommodation for tourists and business travellers, offering modern amenities and a comfortable stay surrounded by heritage.

Hospitality solutions

Cloud PMS

A PMS that helps hotels maximise operational efficiency and elevate the guest experience – all through a single provider.  

Learn more

Networking

High-speed internet, TV shows and movies. Offer your guests state-of-the-art technology that generates money for you.

Learn more

Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. Choose any style of gift card you like.

Learn more

Payments

Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. Including DCC so you can generate income.

Learn more

Learn more about the fascinating world of hotel technology in our blogs

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A-person-making-an-online-credit-card-payment
Accepting online credit card payments enhances customer convenience and global reach, improves reporting, and aligns with digital trends. Businesses can easily set up payments in five steps: selecting a suitable payment processor with responsive support, scalable services, and industry expertise; acquiring a merchant account and ID; choosing payment types and security measures; integrating a customised payment gateway; and testing before launching. This process simplifies online transactions, ensuring businesses stay competitive in the digital commerce landscape.
  • Payments
  • Retail
  • Hospitality
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Merchant ID Accepting a payment
Mastering ATP (Available-to-Promise) is crucial for retail success, influencing consumer choices with clear product availability, delivery options, and costs. A well-executed ATP boosts conversion rates and builds consumer trust by offering real-time, reliable information on when and how they can receive their purchases. Planet's order manager ensures transparency and confidence in purchasing decisions, allowing for mixed-cart capabilities and enhancing retailer value and trustworthiness.
  • Retail
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What is a merchant ID
A merchant ID is a unique 15-digit number crucial for businesses to accept card and digital payments, functioning as an identifier for payment processing. It connects a merchant's payment system to their bank account, ensuring accurate fund transfer. Businesses obtain it by setting up a merchant account with an acquiring bank facilitated by merchant service providers. This ID is vital for transaction processing, linking point-of-sale systems to merchant accounts, and enabling the flow of funds from customer payments to the business's bank account. It's essential for companies looking to accept digital payments and manage their payment infrastructure effectively.
  • Payments
  • Retail
  • Hospitality

What happens next?

Talk to one of our hospitality technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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