VALO Hotel & Work

Bringing work and tourism under one roof – VALO Hotel & Work, Finland

Inroduction

VALO Hotel & Work Helsinki opened in 2020 with unique concept that combines a hotel and office premises under the same roof. It challenges the way these spaces have been used traditionally. The building has 422 rooms which are designed for meeting, office, and accommodation use. On top of that, the building has a restaurant, lounge bar, and a wellness and sauna area on the rooftop terrace on the 7th floor.

 

Challenge

When VALO Hotel & Work Helsinki was founded, the vision was clear, but on a technical level it was slightly difficult to implement. Therefore, VALO Hotel & Work chose to partner with Hoist Group.

“It’s technically very challenging to put an office complex and a hotel together because the needs are so different. We definitely needed a reliable partner with whom we could solve this problem together.” says Jani Liljavirta, Revenue & IT Manager at VALO Hotel & Work.

 

Requirements & Solution

Combining the features of a hotel and office premises, VALO Hotel needed diverse technology solutions for its operations. Firstly, they needed a dynamic network infrastructure to support the connectivity and modern entertainment requirements of hotel guests, as well as local desk-based office workers. Hoist Group worked very closely with VALO Hotel to implement a high-bandwidth, reliable infotainment network, which brought together dozens of different service providers.

Valo Hotel lobby

The hotel wanted to build a contemporary appeal to a digital generation and was keen on using all the modern hospitality technology that was required for this. In this context, Hoist Group supplied a set of relevant TV channels, a modern Booking Engine to empower the Valo Hotel website and a revenue protecting and revenue boosting gift card solution – Hoist Gift Card Manager.

We also addressed the hotel’s office infrastructure requirements by supplying workstations and monitors. Hoist Group’s diverse services only complemented the hotel’s ambitions to impress their guests and office workers.

Fusion Internet

Hoist Guest Internet

Hoist Dashboard

Hoist Guest Content

PMS

Hoist Booking Engine

 

Cas

Hoist Gift Card Manager

Hoist Dashboard

Hoist Dashboard

 

Jani Liljavirta said:

“One good example of how Hoist Group’s is enabling us to implement our vision, is the Hoist Dashboard. It allows us to have a LIVE overview of the status of our WiFi network, which of course helps us to be proactive with potential issues. And if we encounter any technical challenges, Hoist Group is at hand to address those very well.”

Jani_Liljavirta_Valo_Hotel_Work

 

Valo Hotel room

Results

While there are several hotels who have repurposed some of their hotel premises for office workers, the idea of launching a purpose-built hotel-cum-office is one the first. As a result, there were many questions that the hotel has at the beginning of the project. Their technical needs have also evolved within this short span of time. Yet, Hoist Group has adapted and delivered to all the requirements of this unique hotel.

According to Liljavirta, the trust between Hoist Group and Valo Hotel & Work is the cornerstone of the cooperation, especially since Hoist Group is responsible for the internal network, which is vital for the hotel.

“Extreme flexibility has been crucial for us. Our needs have changed along the way and we have had a lot of open questions, because the purpose-built hotel-cum-office as a concept is novel. Especially on the technical side, we were not able to specify all the details at the beginning of the project. That is why it has been extremely important for us to have a partner as accommodating and flexible as Hoist Group.” concludes Liljavirta.

According to Liljavirta, Hoist Group has demonstrated a genuine desire to help. Above all, the partnership over the years has built trust and a mutual understanding that will last.

“The really valuable aspect of this collaboration is the fact that over time we have been able to work with the same people consistently. From our perspective, it has helped us get to know each other. Hoist Group understands our needs and we better understand what they can do for us.” says Liljavirta.

"Extreme flexibility has been crucial for us. Our needs have changed along the way and we have had a lot of open questions, because the purpose-built hotel-cum-office as a concept is novel. Especially on the technical side, we were not able to specify all the details at the beginning of the project. That is why it has been extremely important for us to have a partner as accommodating and flexible as Hoist Group."
Jani Liljavirta
IT & Revenue Manager