Hoist Group’s HotSoft PMS is an industry-leading Property Management System (PMS). It has proven its value for over 1,500 multi-property groups, small and large hotels, B&B’s, Spa’s, Resorts, and various other hospitality businesses.
It enables you to manage all your daily hotel operations easily. It gives you control of your booking process as well as your guest journey. It helps you implement an end-to-end Mobile Guest Journey including online reservation, mobile check-in and check-out as well as mobile room keys.
HotSoft PMS is a single, easy-to-use, seamless cloud-based PMS solution that comes with a wide choice of modules you can choose from.
Save time and money
Automate confirmation e-mails, and invoices; Save guest preferences; and much more.
Control your distribution and pricing
With the HotSoft Rate Manager, room offers and room rates are updated in real time. Your offer is also immediately reflected on the OTA websites.
All-in-one hotel software
HotSoft PMS is an all-encompassing solution. Includes not only a Property Management System, but also a Rate Manager and a Booking Engine.
Brands that trust Hoist HotSoft PMS:
Made for Your Business
From independent hotel owners and multi-property groups to cosy B&B’s, HotSoft PMS supports leading hospitality brands in managing their daily operations.
Ensure satisfied and returning guests with HotSoft PMS by enhancing the guest experience. Before, during and after their stay at your hotel.
Monitor and Take Action
Monitor and measure service performance and metrics in real-time with the Hoist Dashboard. Analyze, understand and take action.
Easy Cloud Access
A secure cloud environment with no need to invest in hardware or software. We’ll handle operation, back-ups and maintenance.
Powerful alone. Better together.
HotSoft PMS offers a full stack of modules for sales, marketing, rate management and much more. They’re powerful alone — but even better when used together.
Our stand-alone modules are:
Hoist Task Manager
Plan your work, streamline work processes and increase the level of service you provide to your guests with our cloud service for task management. Hoist Task Manager features a wide range of functions that are developed to streamline and simplify the work process.
Hoist Spa Manager
Hoist Spa Manager is specifically designed to meet the complex demands involved in managing a modern Spa. Comprising everything you would expect from a first class booking system in a flexible and easy to use format. Manage therapist and trainer schedules, availability of treatment rooms and retail point of sale.
Hoist Conference Room Manager
Hoist Conference Room Manager allows you to easily manage planning, booking different venues and taking payments for conference packages. It has all the functionalities needed to run conference operations with or without an adjoining hotel.
Other HotSoft PMS integrated modules are:
HotSoft Sales & Marketing Manager
HotSoft Sales & Marketing Manager module simplifies and improves both guest relations and sales with integrated activity management as well as automated and scheduled emails to your guests. HotSoft’s Contact Manager function also makes it easier to keep your guest database up to date.
HotSoft Multi-Owner System
HotSoft Multi-Owner System is ideal for properties with shared ownership, utilizing functions for calculating commissions payable to external cabin or apartment owners. It also provides sales statistics and reports for compilation and presentation.
HotSoft Online Front Desk
Using HotSoft PMS minimizes physical contact and maximizes social distancing by introducing Paperless Guest Registration and Online Check-in / Check-out.
HotSoft Allotment Manager
HotSoft Allotment Manager gives you an overview of booking contracts with your partners and manages assigned room bookings for your travel agencies.
HotSoft Multi-Property Manager
HotSoft Multi-Property Manager is designed for hotel groups and chains. It provides you with features for managing central reservations, rate management and customer relocation between your hotels. HotSoft Multi-Property Manager also generates valuable group statistics and group reports.
HotSoft Rate Manager
HotSoft Rate Manager is an innovative cloud-based rate management system which enhances your hotels ability to set dynamic and optimal pricing. HotSoft Rate Manager makes it easy for hoteliers to make automated adjustments to the price rates for their hotel rooms and packages as often as necessary.
HotSoft Point of Sale
HotSoft Point of Sale is a lightweight point of sale module designed as an extension of HotSoft PMS. It takes care of the most significant tasks required for a hotel or conference restaurant, giving you the power to manage both your hotel and your restaurant in one complete property management system.
HotSoft PMS connects with over 300 third party systems, with integrations to most market-leading systems. It also includes an open API to promote connectivity.
What customers say about our PMS:
“We chose Hoist Group as they have a modular solution for their PMS that we can tailor to our needs. Hoist Conference Room Manager works really good, and you can adapt all information to the different departments, and all this valuable information you can put into a roadmap for a smoother operation.”
May-Ida B. Svenningsen
“The HotSoft PMS is in many ways the core of our business. The guests are able to choose time of stay, type of apartment and pay for their stay – all by themselves online. As soon as the stay is paid, the guest are granted access to download an app directly linked to HotSoft PMS and the electronic locks via the Mobile Key solution. This enables the guests to check-in as well as come and go as they please during their stay, without the need of a staffed reception handing out keys.”
Real Estate Developer
We have developed a model you can use
to easily audit how digitally transformed
your hotel is, and we call it the Hotel
Digital Transformation Audit Model
(or simply DTAM).
Access to DTAM is FREE to all hotels.
Case Study: The Red Lion, United Kingdom
A journey that started with a Mobile Key inquiry resulted in The Red Lion growing their direct bookings and repeat business (up to 50% at times) and is now less dependant on the OTA’s.
Case Study: Aghadoe Heights, Ireland
“From a customer perspective, HotSoft PMS can support complex reservation arrangements such as multiple room types and configurations (Children, Cots and Age Levels), Food & Beverage, Spa, Golf and add-ons which is not always possible with other systems.
From a Capex perspective, regular updates ensure that the lifespan of HotSoft PMS is extended thus negating further substantial replacement costs in the future”, said Stephen Williams, Director of Sales & Marketing at Windward Management.
Better Customer Service, For All Your Needs
HotSoft PMS Support
HotSoft PMS Support Service is open 24/7 all year round. Let us worry about your operation and allow yourself to focus on your guests.
HotSoft PMS Training
HotSoft PMS training sessions for both new clients and existing clients held by experienced HotSoft PMS consultants either onsite or at our local office.
HotSoft PMS Consultancy
Many of our staff are former hoteliers and address any challenges you may have, before, during and after the sale.
Compliance & GDPR
Safeguard individual privacy rights with HotSoft PMS. We invest in features and functionality to help you achieve GDPR compliance.