Your hotel business performance at a glance
Running a hotel business needs an oversight of all aspects of your business. However, often the systems that you rely on make it hard to get the high-level numbers you need.
Not anymore!
With the Hoist Dashboard drawing all the key insights from various systems in the background, and presenting them to you in a simplified snapshot, at the click of a button, your job is made easy! Here’s how the Dashboard does its magic.
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Brands that trust Hoist Dashboard:
Here’s what you can do:
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TV/Radio Channels Usage Widget: Monitor TV channels your guests are actually watching. Use this to adjust your channel subscriptions and hence manage costs
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Internet Access Portal Widget: Use the data to negotiate with your WiFi supplier
Grow revenue effectively
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TV/Radio Channels Usage Widget: Monitor TV channels your guests are actually watching
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Use this information to inform the types of events you organize for your guests, for the type of ads you show them in rooms, etc.
Forecast bookings based on COVID trends
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COVID-19 Widget: Monitor COVID trends in countries that most of your guests typically come from
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COVID-19 Widget: Forecast bookings in your hotel over the coming weeks and months
Benchmark your hotel performance
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Compare one of your hotel’s performance with another
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See how your Hotel is performing vs Hoist global hospitality market
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Contextualize your Hotel’s occupancy and revenues against a country or city to understand if there’s room for improvement
Manage your hotel’s reputation in the market
The Sentiment Analysis Widget within the Hoist Dashboard is a powerful widget that delivers a host of reputation insights:
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Monitor guest sentiment based on the content of their reviews. Reviews written in various languages are automatically translated and analyzed for this purpose by the system
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Easily identify specific areas of your hotel that need improvement. Isolate which day the bad reviews came in to corelate events. For example, maybe on a given day your internet was down which led to several bad reviews, so you can work with your internet supplier to improve this. Do it all easily, within seconds
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Understand the profile of guests who are not too happy with your hotel, so you can make an extra effort with this category of guests
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Identify review sites that are collecting most of the negative feedback, so you can potentially offer extra benefits to guests coming from these specific sites or synchronize your service to the way this website collects feedback
Monitor guest experience
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Internet Access Portal Widget: See how many of your guests connected to the internet, on what devices, how the internet is performing or if your guests are having a good experience on your WiFi
Check out Hoist Dashboard reports
Hoist Dashboard offers various reports and insights in three different formats (XLS, PPT, PDF). Have the reports delivered straight to your inbox daily, weekly or monthly. Run your business on the basis of data and outsmart your competition.
TV/Radio Channel Usage Report >>
Internet Access Portal Report >>
eReputation Sentiment Report >>
Explore a Different Profile:
What customers say about our Hoist Dashboard:
“Hoist Dashboard has been beneficial in reviewing the performance of our site, wifi speed and guests activities. Overall the dashboard is far better than what we used to have.”
Suleyman Ozal
Deputy General Manager
“We have chosen to acquire all of our technical systems from the same supplier – Hoist Group. One of the advantages of this is that all the solutions are being monitored via a dashboard that gives us a complete overview and control.”
Mona Sandvik
General Manager
Certificate Course in Hoist Dashboard
Take this training course and you will fall in love with Hoist Dashboard. You will learn all the fun parts, as well as how to draw valuable insights easily, when you need them, where you need them.
Once you have watched all the videos, take a simple multiple-choice test to receive a certificate confirming your mastery of this industry-leading hotel management tool.