Better service. Less complaints.
Manage daily operations easily and increase your control over your bookings flow and finances with the HotSoft 8 property management system.
Tailored to Suit Your Business
Our property management system, HotSoft 8, consists of fully-integrated modules and provides features that support all kinds of businesses, from hostels to hotel chains. You only pay for the functions you need.
HotSoft and GDPR: Everything You Need to Know
On May 25th 2018 the General Data Protection Regulations (GDPR) came into force in the EU. The regulations apply to Hoist Group and all of its customers. Everything you need to know as a HotSoft customer can be found in our HotSoft GDPR Compliance FAQ.
HotSoft Rate Manager – Automated Dynamic Rate Pricing
HotSoft RateManager is a cloud solution that automates dynamic price management for rates and product packaging based on data from Hoist Group PMS, HotSoft. This will allow hoteliers to take granular control of room pricing deployment and allow automated and continual adjustment of hotel rates to match demand changes.
- Set an appropriate hotel base rate for all future dates based on current occupancy – currently for most hotels this is a subjective and/or manual process.
- Integrate with external Revenue Management Systems for further rate strategy input.
- Automatically calculate all of the differential pricing that is employed by the hotel industry for different package elements and further calculate all applicable pricing for variable room occupancy with internal price uplifts for different room types.
- Replace the time-consuming price updates in the local hotel software solution (PMS) for future dates to ensure that optimum pricing is delivered to the consumer, with no labour hours and accurate future pricing.
- Ensure that this optimised pricing is available to distribute accurately to any connected third party distribution channels or online booking engines.
- Automatically generate better Average Daily Room Rates (ADR) for the hotelier in occupancy ranges above 50%.
HotSoft Online – 100% Integrated Online Booking
HotSoft Online lets you manage all the functions, including prices, texts and restrictions in HotSoft 8. This information is then automatically updated on your website.
A Property Managment System in the Cloud
Using HotSoft 8 as a cloud service gives you access to a complete property management system with no need to invest in hardware or software. We take care of operation, back-up and maintenance for you.
Our HotSoft support service is open 24/7 all year round. Visit our international support page for contact information
Calls made to the support hotline are charged according to the relevant price list/contract.
Microsoft Certified Partner
As a Microsoft Certified Partner, HotSoft 8 offers clear advantages in the form of Windows compatibility and integration.
A property management system based on modules lets you keep the same system even as your business grows. You might want to open a spa or run a conference facility in connection with your hotel. Or why not start another hotel as part of the same group?
HotSoft 8 is a flexible property management system based on fully-integrated modules. This means you can add additional modules and functions at any time.
FrontOffice is the foundation of HotSoft 8 and has all the functionality needed to run a hotel business. Front Office lets you manage bookings, client data and finances, including the booking of individual beds and camping site bookings.
HotSoft 8 Conference lets you easily manage planning, the booking of different venues and payments for conference packages. It has all the functions needed to run conference operations with or without an adjoining hotel.
HotSoft 8 Enterprise is designed for hotel groups and chains. It provides you with functions for managing central reservations, rate management and customer relocation between your hotels. It also generates valuable group statistics and group reports.
The HotSoft Spa Booking module is specifically designed to meet the complex demands involved in managing a modern Spa. Comprising of everything you would expect of a first class booking system in a flexible and easy to use format. Manage therapist & trainer schedules, availability & of treatment rooms and retail point-of-sale.
HotSoft 8 Property Owner simplifies the management of properties with shared ownership through functions for calculating commissions payable to external cabin or apartment owners. It also provides sales statistics and reports for compilation and presentation.
HotSoft 8 Allotment gives you an overview of booking contracts with your partners and manages assigned room bookings for your travel agencies.
Plan your work, streamline work processes and increase the level of service you provide to your guests with our cloud service for task management. BackOffice features a wide range of functions that are developed to streamline and simplify the work process.
Sales & Marketing
The Sales & Marketing module will help you simplify and improve on your guest relations and sales by working with integrated activity management as well as automated and scheduled e-mailing to your guests. HotSoft8 contact manager structure will also make it easier to keep the guest database up to date.
Running a hotel smoothly requires that the different system solutions used talk to each other, minimizing the need for manual intervention. HotSoft 8 can be integrated with the most commonly used finance systems, restaurant systems, credit card systems, key card systems and channel managers and Hoist Group can even develop customized interfaces where needed.
HotSoft 8 Certified for Best Western’s Two-way Interface
In cooperation with Best Western International, we have developed an interface that provides full integration between HotSoft 8 and Best Western International. The HotSoft 8 property management system with its two-way interface is accessible to all Best Western hotels in Sweden and other markets where we are active.
Advantages of the Two-way Interface
- Full booking information sharing
- Best Western-compatible with price levels and price structures for room types
- Availability updates
- Syncing of price levels, rate management and restrictions
- Integration with Best Western member web
HotSoft 8 Best Western Conversion Tool
If you´re a customer of an already certified PMS provider but still looking to move to our HotSoft 8 solution, we now have a Best Western conversion tool available. This tool means that we can seamlessly move all existing reservations from your old PMS directly in to HotSoft 8.
Are You Already a Hoist Group Client?
Best Western hotels that use other products from Hoist Group, such as hotel TV, WiFi, hotel locks or Serviator (a cloud service for task management) will naturally receive an interface for these systems free of charge when investing in HotSoft 8.
HotSoft 8 as a Cloud Service
HotSoft 8 is available as a cloud service which means you can access the system online and that all your data are stored on a server in our hosting centre. It is a simple and convenient way to use the property management system, as we take care of operation, back-up and maintenance.
- Reliable and secure infrastructure with back-up and restoration.
- No initial investment in hardware or software needed.
- Buy HotSoft 8 for one monthly fee.
Installing HotSoft 8 Locally
If you don’t want to use HotSoft 8 as a cloud service, you are welcome to install the system locally at your business instead. We will help implement the solution needed to put together the solution you need and will take care of installation, service and support for you.
We offer training in HotSoft 8 for both new clients and existing clients who want to hone their skills or train new staff. Training sessions are held either on site at your hotel or at our, local office and are conducted by experienced HotSoft consultants.