Important Notification for UK & NI Customers Only

Regarding VAT changes on the 1st of October 2021


Hoist Group Products

HotSoft, Volante Epos, Spa, Golf & Membership


The VAT rate for the hospitality industry will increase from 5% to 12.5% from the 1st October 2021.

Below are the detailed documents relating to the changes required for your Hoist Group of integrated products.

Click on the appropriate link below for a step by step guide to change the VAT rate for HotSoft PMS, Volante Epos, Spa, Golf and Membership. To note there are two documents for Volante Epos.

Please ensure that you complete the required changes as per the documentation.

If you have any questions you can contact our Support Team by phone +353 567791900 or email with any questions you may have.


Volante VAT Change Stage 1

Volante VAT Change Stage 2

HotSoft Version 8 VAT Change

Membership VAT Change

Spa VAT Changes

Golf VAT Changes


With best wishes,
The Hoist Group Ireland Team