Important Notification for Northern Ireland & UK Customers Only

Regarding VAT changes on the 15th of July 2020


Hoist Group Products

HotSoft, Volante Epos, Spa, Golf & Membership


The VAT rate for the hospitality industry will decrease from 20% to 5% from the 15th July 2020.

Below are the detailed documents relating to the changes required for your Hoist Group of integrated products.

Click on the appropriate link below for a step by step guide to change the VAT rate for HotSoft PMS, Volante Epos, Spa, Golf and Membership. To note there are two documents for Volante Epos.

Please ensure that you complete the required changes as per the documentation.

If you have any questions you can contact our Support Team by phone +353 567791900 or email with any questions you may have.


Volante VAT Change Stage 1

Volante VAT Change Stage 2

Volante VAT Change Stage 3

HotSoft Version 8 VAT Change Stage 1

HotSoft Version 8 VAT Change Stage 2

Spa VAT Documents

Golf VAT Document

Membership VAT Document


With best wishes,
The Hoist Group Ireland Team