We are Planet

Hoist has moved to Planet!

Our exciting journey, software, support and hospitality dedication continues. Now you can find all answers to any questions you may have at weareplanet.com.
Discover more below.

Hoist is now Planet
Hoist

"Since Planet combined with Hoist Group, protel Hotelsoftware, Datatrans and Proximis to power digital commerce, with industry leading cloud software and payments solutions for the Hospitality, Retail, and Financial Services verticals, you can find Hotsoft PMS and other Hoist products here."

Hoist Group
Headquarters: Röntgenvägen 2, 171 54 Solna, Stockholm, Sweden

How can we help you today?

Support

We are streamlining our support, and if you have a technical issue or need support troubleshooting, you can contact local support here.

Network Support

For network and applications support please contact Hoist Group support via e-mail: hospitality.hotelcare@hoistgroup.com or via your local number on the support page.

Contact us

Not finding what you're looking for here? Simply drop us a line explaining what you need, and we'll be right back in touch.

Product portfolio

To quickly find the new product page here at Planet, please select below:

End-to-end payments

One payment solution to handle all your payment needs, in every way, shape and form.

End-to-end payments

Property Management System

Hotsoft PMS has proven its value for hotels, spa’s, resorts and multi-property groups. We continue our journey to develop Planet PMS to simplify operations, tailored specifically for hoteliers. These smart solutions can be integrated with one another or with other systems on the market.

Property Management System

Hotel Networking

Connectivity for your guests. Offer state-of-the-art technology that can generate money for your hospitality business.

Hotel Networking

Hotel Booking Engine

Our booking engine gives you the edge that you need to stay ahead of the competition by offering potential guests an easy and efficient booking journey.

Hotel Booking Engine

Interactive TV

Providing all the entertainment options you would expect from a modern Hotel TV system. Free, paid, live channels, video on demand, music streams and apps.

Interactive TV

Dashboard

Visualise your hotel data with Dashboard. Use data-driven insights to improve guest satisfaction, grow revenue and manage your brand.

Dashboard

Gift cards

Gift cards built for hospitality. Best-in-class gift card solution that helps hoteliers to protect and generate new revenue.

Gift cards

Hospitality software and payments suite

Planet’s integrated PMS (formerly protel and Hoist Group) and payments solutions give your people the power to create brilliant, seamless guest experiences.