Online Booking Engine
HotelEngine is a real-time online reservation system, that is seamlessly integrated to your own website and to your PMS and HotSoft 8. HotelEngine is customisable and the look and feel adapts to your hotel’s visual identity. This increases the loyalty of your guests by strengthening their experience on your own unique brand.
Increase the Guest Experience
During the booking process, your guests have the option to purchase extra services. New guests and key customer groups have the option to be offered promotional codes, loyalty programs, and campaigns to increase satisfaction.
HotelEngine also supports pre-arrival and post-departure customer care, e.g. automatic Welcome\Thank You emails and online guest satisfaction surveys. You can react to the customer feedback with automatic email alerts.
Third Party Integrations
HotelEngine supports various online payment systems and other relevant 3rd party integrations such as Google Analytics which is key in understanding guest behavior during the booking process.
Give the Gift of Gift Cards
With HotelEngine you can sell gift cards online 24/7 as part of your website. The gift cards are customizable to your brand and a great way to offer extra services to your guests. Customers can receive gift cards via email or standard mail and with fixed or free choice amounts. The Gift Card feature comes with tools for cashiers and reporting and be customized by both staff and guests.