Hoist Group’s HotSoft PMS is an industry-leading Property Management System (PMS) that has proven its value for over 1,500 multi-property groups, independent hotels and B&B’s. It enables you to manage all your daily hotel operations easily. It gives you control of your booking process as well as your guest journey. It helps you implement an end-to-end Mobile Guest Journey including online reservation, mobile check-in and check-out as well as mobile room keys.
HotSoft PMS is a single, easy-to-use, seamless cloud-based PMS solution that comes with a wide choice of modules you can choose from to suit your needs.
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Save time and money
With the PMS a lot of work is taken out of your hands thanks to automatic confirmation e-mails, invoices, saving guest preferences and much more.
No more overbookings
With the Rate Manager, the room offer and room rates of the accommodation are updated in real time. Your offer is immediately adapted on the OTA websites.
All-in-one hotel software
Our hotel software contains everything in one. Namely a Property Management System, a Rate Manager and Booking Engine. Everything to make your accommodation successful.
Made for Your Business
From independent hotel owners and multi-property groups to cosy B&B’s, HotSoft PMS supports leading hospitality brands in managing their daily operations.
Ensure satisfied and returning guests with HotSoft PMS by enhancing the guest experience. Before, during and after their stay at your hotel.
Monitor and Take Action
Monitor and measure service performance and metrics in real-time with the Hoist Dashboard. Analyze, understand and take action.
Easy Cloud Access
A secure cloud environment with no need to invest in hardware or software. We’ll handle operation, back-ups and maintenance.
Powerful alone. Better together.
HotSoft PMS offers a full stack of modules for sales, marketing, rate management and much more. They’re powerful alone — but even better when used together.
The HotSoft Spa booking module is specifically designed to meet the complex demands involved in managing a modern Spa. Comprising everything you would expect from a first class booking system in a flexible and easy to use format. Manage therapist and trainer schedules, availability of treatment rooms and retail point of sale.
Sales & Marketing
The Sales & Marketing module simplifies and improves both guest relations and sales with integrated activity management as well as automated and scheduled emails to your guests. HotSoft’s Contact Manager function also makes it easier to keep your guest database up to date.
The Property Owner module is ideal for properties with shared ownership, utilizing functions for calculating commissions payable to external cabin or apartment owners. It also provides sales statistics and reports for compilation and presentation.
FrontOffice is the foundation of HotSoft PMS and has all the functionalities needed to run a hotel business. FrontOffice lets you manage bookings, client data and finances, including the booking of individual beds and camping sites.
The Conference module allows you to easily manage planning, booking different venues and taking payments for conference packages. It has all the functionalities needed to run conference operations with or without an adjoining hotel.
The Allotment module gives you an overview of booking contracts with your partners and manages assigned room bookings for your travel agencies.
The Enterprize module is designed for hotel groups and chains. It provides you with functions for centralized reservation management, rate management and customer replication between your hotels. It also generates valuable group-level statistics and reports.
Plan your work, streamline your processes and increase the level of service you provide to your guests with HotSoft’s cloud-based task management module. BackOffice features a wide range of functions that are developed to streamline and simplify the work process.
HotSoft Online module enables integrated online booking for HotSoft PMS – directly from your website. The booking engine has a user-friendly design which can be adapted to make the guests feel that they are on the same site all the time.
HotSoft’s RateManager module is an innovative cloud-based rate management system which enhances your hotel’s ability to set dynamic and optimal pricing. RateManager makes it easy for you to automate adjustments to the price rates for your hotel rooms and packages as often as necessary.
HotSoft PMS Online Check-In
Using HotSoft PMS minimizes physical contact and maximizes social distancing by introducing Paperless Guest Registration and Online Check-in / Check-out.
Point of Sale
HotSoft POS is a lightweight point of sale module designed as an extension of HotSoft PMS. It takes care of the most significant tasks required for a hotel or conference restaurant, giving you the power to manage both your hotel and your restaurant in one complete property management system.
Plus Power of Integrations
HotSoft PMS connects with over 300 third party systems, with integrations to most market-leading systems. It also includes an open API to promote connectivity.
Case Study: Aghadoe Heights, Ireland
“From a customer perspective, HotSoft PMS can support complex reservation arrangements such as multiple room types and configurations (Children, Cots and Age Levels), Food & Beverage, Spa, Golf and add-ons which is not always possible with other systems.
From a Capex perspective, regular updates ensure that the lifespan of HotSoft PMS is extended thus negating further substantial replacement costs in the future”, said Stephen Williams, Director of Sales & Marketing at Windward Management.
“We chose Hoist Group as they have a modular solution for their PMS that we can tailor to our needs. The Conference module works really good, and you can adapt all information to the different departments, and all this valuable information you can put into a roadmap for a smoother operation.”
May-Ida B. Svenningsen
Vigeland Hovedgård – where historical ground meets modern comfort at Vigeland Mansion.
“The HotSoft PMS is in many ways the core of our business. The guests are able to choose time of stay, type of apartment and pay for their stay – all by themselves online. As soon as the stay is paid, the guest are granted access to download an app directly linked to HotSoft PMS and the electronic locks via the Mobile Key solution. This enables the guests to check-in as well as come and go as they please during their stay, without the need of a staffed reception handing out keys.”
Real Estate Developer
Origo Apartment Hotel – offers five categories of newly renovated, bright and modern apartments right in the centre of Drammen.
Better Customer Service, No Matter Your Needs
HotSoft PMS Support
HotSoft PMS Support Service is open 24/7 all year round. Let us worry about your operation and allow yourself to focus on your guests.
HotSoft PMS Training
HotSoft PMS training sessions for both new clients and existing clients held by experienced HotSoft PMS consultants either onsite or at our local office
HotSoft PMS Consultancy
Many of our staff are former hoteliers and address any challenges you may have, before, during and after the sale.
Compliance & GDPR
Safeguard individual privacy rights with HotSoft PMS. We invest in features and functionality to help you achieve GDPR compliance.