Guest Blog: How Do Serviced Apartments Operate?

A serviced apartment offers a more homely take on the traditional hotel room, providing guests with a comfortable and relaxing place to stay for business or leisure. Serviced apartments differ from classic hotel rooms in a number of ways, and many of these are key to the increasing popularity of apartment accommodation. If you’re considering booking a serviced apartment for your next trip, read on to learn more about how these buildings operate, and what you can expect during your stay.

Checking in and out

The check-in procedure at serviced apartments varies quite considerably, according to where the apartment is located and how large the complex is. Some apartment buildings come complete with their own hotel-style reception and concierge, so the check-in process is quite similar to that of a traditional hotel. At smaller apartment buildings, a meet and greet is often organised to coincide with guests’ arrival. This usually takes place at the apartment itself, making the check-in process as quick and simple as possible.



Serviced apartments are always professionally cleaned, so guests can expect the finest levels of cleanliness when they first open that door. But unlike hotels, serviced apartments tend to give visitors more say in how often they’d like their accommodation freshened up. Some apartments will come with the same daily housekeeping service that you’d normally see in hotels, whereas others might offer more discreet and infrequent visits from the cleaning team.


With a fully functioning kitchen always included, serviced apartments allow guests to cook up a storm as much – or as little – as they’d like to. Apartments come complete with all cooking facilities and kitchen equipment, so staying in a serviced apartment provides unparalleled flexibility to cook and eat whenever it’s convenient. And for those who’d rather leave the cooking to someone else, many complexes also offer room service and a range of in-house cafes and restaurants to choose from.


One of the key benefits of serviced apartments is the level of privacy that they provide – and with this privacy comes great security. Guests can come and go as they please, and they needn’t mix with other guests if they’d rather not. Most apartments come with key-code access and 24-hour security, as well as safes to store valuables. All security is provided by the complex, so safety-conscious guests don’t need to worry about a thing.

Facilities for Guests

Facilities are hugely important considerations when it comes to choosing a place to stay, and many accommodation decisions are based on the quality of these facilities alone. But staying at a serviced apartment doesn’t mean losing out on great facilities like swimming pools, on-site gyms, spas and restaurants.

A large number of serviced apartments offer all of these amenities, and more. Many of the world’s leading apartment complexes have extensive entertainment options on offer to guests, so visitors barely have to leave the apartment building if they don’t want to. Look out for top rated apartments and you’ll discover an impressive array of amenities within easy reach of the accommodation.

Please accept statistics, marketing cookies to watch this video.

Serviced apartments offer the perfect blend of flexibility and accessibility, allowing guests to enjoy a real home from home as they travel the world. With a huge range of different apartment options available, there’s no end to the options in terms of both space and facilities.

These apartments have been designed to offer guests a stress-free, relaxing experience, with accommodation that really suits them. Keep an eye out for newly launched apartment complexes in the world’s most beautiful destinations and prepare to be amazed by the options on offer.


This article was written by Paris D’Alessandro, General Manager at Quest Liverpool City Centre. An experienced GM, D’Allessandro has worked in the hospitality industry for 18 years, 15 of them in Liverpool. His experience spans handling property openings for leading brands including Premier Inn, Jurys Inn, Days Inn, and latterly, Epic Apart Hotels where he spent four years as group GM.