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Hospitality

Planet for hospitality

Planet combines the power of Payments, Software and Networking on a single platform to help hospitality brands deliver the best experiences.

The world's leading hospitality brands choose Planet for its unmatched expertise in hospitality, comprehensiveness and flexibility.

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Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks

Make exceptional experiences the norm

We amaze your customers

Keep them coming back for more

Increasingly, demanding guests want everything to be faster, easier, and more personalised. It’s not the exception, it’s the new norm. 1000’s of world-leading hospitality brands in 100+ countries trust Planet’s hospitality-specific technology to transform their operations and guest experiences.

  • Empower your staff to provide wonderful guest services with technology that connects seamlessly in the background
  • Instantly recognise your guests along every step of the journey
  • Enable guests to pay on their own terms – use their own currency and settle their bill using any payment method they prefer
Discover our hospitality payment solutions

We save you time and money

Integrate your systems

Siloed operations are costly, complex and inefficient. Planet enables better, more connected operations through a single technology partnership for hospitality software and payments.

  • Reduce operating costs through a single technology partnership with one contract and one point of contact
  • Connect your PMS to a full range of Planet solutions, full stack payments, Pay-By-Link, Web Booking Engine & Networking. Along with the largest marketplace of 3rd party software apps to manage your business more effectively

We help you generate more revenue

Unlock more spending everywhere

Hospitality brands turn to Planet to strategically maximise revenue from every customer interaction, seamlessly. Without Planet, brands risk further cost pressures.

  • Capture incremental revenue from your forex payments using our Dynamic Currency Conversion product
  • Generate incremental revenue from your eCommerce sales and present all of your prices in your customer’s home currency by using our Multi-Currency Pricing solution
Discover how to generate revenue
Case studies

Viadellerose brand image
Viadellerose
Viadellerose’s expansion into Europe with Planet’s Tax Free solution
Viadellerose is a fashion brand with its roots in Italian design. The brand stands out through their bold, colourful pieces and courageous attitude to design. The brand is well-established in Turkey with 14 stores, plus a growing presence across Europe. Now, as the brand expands in Europe, they needed a Tax Free solution that would provide the best experience and service for their customers.
Read full case study
Coffee from a Freshground coffee machine
Freshground
How Freshground ditched the phone to take online payments at scale and securely
For over 40 years, Freshground has provided businesses across the UK with fresh, barista-style coffee. Freshground aims to inspire and engage corporate teams with high-quality coffee machines, water taps and premium coffee beans. Today, e-commerce plays a growing role in serving Freshground’s customer base. The team at Freshground knows how to deliver an exceptional coffee experience. So they needed an exceptional online payments experience too, ensuring a smooth journey for their customers from order to cup.
Read full case study
Plumbs hero
Plumbs
How Plumbs turned to Planet for in-app payments
As a fourth-generation family business with over 60 years of experience in soft furnishings, Plumbs are the UK’s industry leaders when it comes to sofa covers, reupholstery and curtains. Specialising in made-to-measure solutions, their range of bespoke products are each individually crafted in the UK, and provided via a unique in-home service that prioritises each customer's unique home and lifestyle to ensure comfort and style is woven into every detail.
  • Products
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Hospitality solutions

Cloud PMS

A PMS that helps hotels maximise operational efficiency and elevate the guest experience – all through a single provider.  

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Networking

High-speed internet, TV shows and movies. Offer your guests state-of-the-art technology that generates money for you.

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Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. Choose any style of gift card you like.

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Payments

Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. Including DCC so you can generate income.

Learn more

Learn more about the fascinating world of hotel technology in our blogs

Person shopping
How to attract international shoppers
Retailers aiming to attract international shoppers must embrace a global approach, focusing on understanding diverse customer segments, optimising online presence, leveraging digital marketing, providing excellent customer service, offering tax-free shopping and dynamic currency conversion (DCC), and choosing versatile payment solutions. Planet's guidance breaks down this strategy into manageable steps, ensuring retailers can effectively reach and retain a broad international customer base by meeting their specific needs and preferences.
  • Tax-Free
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In-person payments contact
How to accept in-person payments in 5 easy steps
Setting up in-person payments is crucial for brick-and-mortar businesses, enabling sales transactions, inventory management, and accurate accounting. This involves selecting a suitable payment services provider, considering costs, security compliance, scalability, and industry expertise. Customising payment options and integrating them with business operations, alongside choosing the right hardware, ensures a smooth setup. Proper research and selection pay off, facilitating growth and providing a seamless customer experience.
  • Payments
  • Hospitality
  • Retail
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A retailer and a shopper interact a OMS and payment transaction take place
The real synergy between order management systems and payment gateways
The synergy between Order Management Systems (OMS) and payment gateways revolutionises retail, optimising stock availability across channels and enhancing services like Click & Collect. This integration simplifies transaction flows, enabling precise fund capture and efficient returns while facilitating omnichannel payments—allocating funds between headquarters and stores. A key to enriching customer experiences and boosting conversions, OMS's role in retail's dynamic environment is pivotal for seamless payment integration and operational efficiency.
  • Retail
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What happens next?

Talk to one of our hospitality technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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