Best Western Plus Hotel Colbert, Châteauroux One Step Ahead in Booking Systems

“We chose Hoist Group by recommendation of our chain Best Western France. Products such as PMS are the most effective and easy to use, which also met the standard of our chain”, states Tony Imbert.

When it comes to PMS providers, the offer is big. Systems are not always simple to install and the deployment phase sometimes seems never ending. As vital as the booking system is for any hotel business, its use can be as challenging as managing hotel’s daily tasks. To avoid that, front office management solutions need to be streamlined and Hoist Group’s Booking System for hotels, HotSoft, offers a full stack of modules for sales, marketing, rate management and much more. They’re powerful alone — but even better when used together.

Best Western Plus Hotel Colbert, Châteauroux in France has streamlined and simplified its front office management with our HotSoft booking system. The hotel already benefits from the conference module, where the front office easily manages planning, booking and taking payments for conference packages. PMS is the nerve center of all operations, but other guest facing technologies such TV solutions and Digital Signage contribute for an enhanced guest experience at this great location.

Tony Imbert, Deputy Director at Best Western Plus Colbert, Chateauroux explains why they have decided to trust, once more, in Hoist Group’s solutions and answered some questions:

What do you think about the working relationship with the sales team?
“An excellent relationship with Marie, available and attentive to our needs and requests”.

What do you think about the working relationship with the deployment team?
“A relationship based on exchange and listening as both partners have a common goal in order to arrive at an unhindered deployment”.

Would you recommend Hoist Group products and services and why?
“Yes, of course, and I have already done so with several hotels, because for us the relationship and the installation of our various tools from Hoist Group was very simple and without any real problem”.           

A cozy atmosphere awaits you at the Best Western Plus Hotel Colbert, Châteauroux. Don’t waste more time and check out this partner in order to check in!