We are here for you in these uncertain times

Dear Customer,

Hoist Group is closely monitoring the Covid-19 situation globally. We have two priorities – our customers and our employees, and thus we have implemented a number of amended processes to minimize the impact of the virus.

All of our customer-facing operations, development & support functions are operating as normal. Indeed, if you have any support questions, don’t hesitate to contact us at:

For Chain Hotels:

0-800-014-8475 or hospitality.hotelcare@hoistgroup.com

For Independent Hotels:

+44 (0) 2033186043 or hospitality.hotelcare@hoistgroup.com

Or by going to https://www.hoistgroup.com/en

Hoist Group is also working hard to safeguard the welfare of our staff and that of our partners, and to do our part to prevent the spread of the virus. Therefore we have adopted a set of measures to be compliant with government regulations in each territory The Group operates. These measures vary from region to region but include amended policies on travel, congregating and working from home.

On the supply-side, we are working closely with our suppliers to ensure continued & timely delivery of goods.

We hope that this challenging situation passes quickly. Keep well, and do stay in touch.

Alfonso Tasso

CEO