“The Wi-Fi connection was exactly what we needed” – Hoist Group’s Event Solution success at Sofitel Brussels Le Louise
With a dedicated Events Team Hoist Group has a wealth of experience in meeting the customer needs and what we cherish the most is positive feedback from our customers.
We pride ourselves not only on being very thorough with large scale and complex Wi-Fi Installations but we are also very adept at the smaller, equally intricate jobs, such as consulting on specific setups and important support tasks.
How it all rolled-out?
The prestigious Sofitel Brussels Le Louise approached our Events Team in order to assist with a very specific need presented by one of their business customers who, as with all valued customers, needed special attention. The hotel was preparing a mini-conference for 20-30 guests where the digital connectivity played a big role. Their brief indicated the need for video calls, multiple simultaneous device connections and overall to bring a VIP-feeling to the customer. Sounds familiar?
Hoist Group already provides our industry leading guest and event Wi-Fi solution to the property. To achieve our Customer’s goal, we advised separating network by assigning dedicated bandwidth of 50 Mb/s for the conference guest. That way we knew that their connectivity demands will be met without any interference to the other hotel guests. To achieve the VIP-feel we named the wireless network using the end-customer company’s name and gave out a bespoke password to all attendees.
It all sounds very simple?
We know, but sometimes that is all it takes to receive a comment like the one below:
“Hoist Group’s Events Team has done a tremendous job and offered help with our last request. The consultant was very reactive and helpful. And most importantly, the Wi-Fi connection was exactly what we needed” said Léonard Marcelin, Inspired Meetings Planner for Sofitel Brussels Le Louise.
Our dedicated Events Team is working with Conference Management Tool – software developed by Hoist Group, to allow bespoke changes on existing Wi-Fi network. This is why we can do a similar setup like above also for your hotel. Would you like to know more? Do you have a specific request from your business customer and don’t know how to tackle it? Contact our team of experts today: firstname.lastname@example.org.
More about AccorHotels
AccorHotels is a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,300 hotels, resorts and residences across 100 different countries.
With an unrivaled portfolio of internationally renowned hotel brands encompassing the entire range from luxury to economy, from upscale to lifestyle and midscale brands, AccorHotels has been providing savoir-faire and expertise for more than 50 years.
In addition to its core hospitality business, AccorHotels has successfully expanded its range of services, becoming the world leader in luxury private residence rental with more than 10,000 stunning properties around the world. The Group is also active in the fields of concierge services, co-working, dining, events management and digital solutions.
Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with over 120 chic and remarkable hotels in the world’s most sought after destinations.
Do you have a request? Ask our experts and get prepared for your next conference: