Take Control of Distribution
Boost bookings, customise guest experience and drive direct bookings with our embedded booking engine.
Ensure satisfied and returning guests with HotSoft PMS by enhancing the guest experience. Before, during and after their stay at your hotel.
Connected with over 300 third party systems, we can provide integrations to streamline your daily operations.
Easy Cloud Access
A secure cloud environment with no need to invest in hardware or software. We’ll handle operation, back-ups and maintenance.
Hoist Booking Engine
Our embedded booking engine has a user-friendly design, which can be customized to fit your brand and drive direct bookings.
Responsive & customized design
Covers all aspects by enhancing the guest experience before, during and after their stay at your hotel.
– Automatic guest communication via pre & post-stay emails or SMS
Guest reservation management
Pre check-in & check-out
Automated Dynamic Rate Pricing
HotSoft Rate Manager is a cloud solution that automates dynamic price management for rates and product packaging based on data from HotSoft PMS.
This allows hoteliers to take granular control of room pricing deployment and allow automated and continual adjustment of hotel rates to match demand changes.
Powerful alone. Better together.
HotSoft PMS offers a full stack of modules for sales, marketing, rate management and much more. They’re powerful alone — but even better when used together.
HotSoft Sales & Marketing Manager
HotSoft Sales & Marketing Manager simplifies and improves both guest relations and sales with integrated activity management as well as automated and scheduled emailing to your guests. HotSoft PMS Contact Manager function also makes it easier to keep your guest database up to date.
HotSoft Multi-Owner System
HotSoft Multi-Owner System is ideal for properties with shared ownership, utilizing functions for calculating commissions payable to external cabin or apartment owners. It also provides sales statistics and reports for compilation and presentation.
HotSoft Online Front Desk
Using HotSoft PMS minimizes physical contact and maximizes social distancing by introducing Paperless Guest Registration and Online Check-in / Check-out.
HotSoft Rate Manager
HotSoft Rate Manager is an innovative cloud-based rate management system which enhances your hotels ability to set dynamic and optimal pricing. HotSoft Rate Manager makes it easy for hoteliers to make automated adjustments to the price rates for their hotel rooms and packages as often as necessary.
HotSoft Allotment Manager
HotSoft Allotment Manager gives you an overview of booking contracts with your partners and manages assigned room bookings for your travel agencies.
Hoist Task Manager
Plan your work, streamline work processes and increase the level of service you provide to your guests with our cloud service for task management. Hoist Task Manager features a wide range of functions that are developed to streamline and simplify the work process.
What customers say about our PMS:
“We chose Hoist Group as they have a modular solution for their PMS that we can tailor to our needs. Hoist Conference Room Manager works really good, and you can adapt all information to the different departments, and all this valuable information you can put into a roadmap for a smoother operation.”
May-Ida B. Svenningsen
“The HotSoft PMS is in many ways the core of our business. The guests are able to choose time of stay, type of apartment and pay for their stay – all by themselves online. As soon as the stay is paid, the guest are granted access to download an app directly linked to HotSoft PMS and the electronic locks via the Mobile Key solution. This enables the guests to check-in as well as come and go as they please during their stay, without the need of a staffed reception handing out keys.”
Real Estate Developer
Case Study: The Red Lion, United Kingdom
A journey that started with a Mobile Key inquiry resulted in The Red Lion growing their direct bookings and repeat business (up to 50% at times) and is now less dependant on the OTA’s.
Case Study: Aghadoe Heights, Ireland
“From a customer perspective, HotSoft PMS can support complex reservation arrangements such as multiple room types and configurations (Children, Cots and Age Levels), Food & Beverage, Spa, Golf and add-ons which is not always possible with other systems.
From a Capex perspective, regular updates ensure that the lifespan of HotSoft PMS is extended thus negating further substantial replacement costs in the future”, said Stephen Williams, Director of Sales & Marketing at Windward Management.
Better Customer Service, For All Your Needs
HotSoft PMS Support
HotSoft PMS Support Service is open 24/7 all year round. Let us worry about your operation and allow yourself to focus on your guests.
HotSoft PMS Training
HotSoft PMS training sessions for both new clients and existing clients held by experienced HotSoft PMS consultants either onsite or at our local office.
HotSoft PMS Consultancy
Many of our staff are former hoteliers and address any challenges you may have, before, during and after the sale.
Compliance & GDPR
Safeguard individual privacy rights with HotSoft PMS. We invest in features and functionality to help you achieve GDPR compliance.