“For me it’s a lot about gaining the trust of the customer and make them feel they can trust me and my skills.”

Fredrik Almqvist joined the company back in 1996 and has worked on all sorts of projects, mostly TV and WiFi installations. First he worked as a television technician for 15 years but in 2015 he wanted a new challenge and took on a job as sales representative for IT and TV systems.

Why did you leave your job as a technician after 15 years?
I wanted a new challenge and I thought that my engineering background, my knowledge of and experience from the industry would be a great advantage working in sales.

What are your current responsibilities?
I offer IT solutions and TV systems to hotels with up to 60 rooms in the mid and northern Sweden. I also sell software agreements for hotels of all sizes in the same area.

What does a standard working week look like for you?
Mondays I usually spend in the office scheduling meetings with clients and follow up on quotes. Tuesday through until Thursday, I´m out in the field meeting customers and on Fridays I sum up the week and report what´s in pipeline.

What do you like most about the job?
To be out in the field meeting clients in their own environment and also the fact that I can plan and control my workdays and travel.

What are the biggest challenges?
One of my biggest challenges is to find the time to visit and re-visit all customers in my district that stretches all the way from Motala in the south to Riksgränsen in the north.

What characteristics are important to be successful in your role?
Being responsive to the customers’ needs, having good knowledge of the products and being confident, positive and driven. For me it’s also a lot about gaining the trust of the customer and making them feel they can trust me and my skills.

How would you describe Hoist Group as a workplace?
A varying workplace where no one day is like any other. There is an incredible amount of expertise in the company and a helpful attitude.