We Take Full Responsibility

The core of our business process is assuming total responsibility for the goods and services we supply by making sure we have all the expertise we need in-house. This means we take responsibility for the entire chain, from system development to installation, service and support. This allows us to continually develop our offering to satisfy our client’s wishes. Our clients also find a sense of security in the fact that we remain ready and willing to assist them even after their systems and products have been delivered.


Our Mission

Through our industry expertise and our innovative and dedicated approach, we offer complete solutions for hotels, healthcare and public operations.

Core Values

Our core values are the foundation for what Hoist Group and our offering to our clients stand for. Hoist Group has always been driven by an entrepreneurial spirit, with innovation and dedication as its primary motivators.



Innovation comes from good customer relations. With a well organized development system we stay focused on meeting the latest market demands. We do smart solutions for smooth operations.



With our offering dedication is included. Dedication to fulfill the expectations of our customers. We have the expertise in-house built on years of experience and we have the resources to deliver. We take pride in doing so.



We offer the broadest range of system solutions with service and support in the market place. It has been so for 20 years. Our products are scalable and upgradable and our systems are open for 3rd party integration. We ensure a secure and profitable investment over time.



Hoist Group is the result of a partnership between HoistLocatel and Swisscom Hospitality Services. Our head office is located in Stockholm, Sweden, and we have offices in a total of 18 countries in the EMEA region. We have a total of about 600 employees. Our system solutions are represented by distributors in Europe, Africa, Asia and the Middle East.