Connect with your Customers
The Hoist Membership module offers powerful ways to engage with your customers during their visit and on the go.
Set up varied Membership levels to deliver Loyalty, Points Accounts, Cashless service & online benefits to your Golf, Spa & Leisure Members.
Joining fees, levies and discounts can be set up to correspond with membership categories and collection of fees can be arranged by Direct Debit with full financial reporting available.
The Membership application includes parameter driven e-mail and mail merge facilities, a prospect database, prompts, notes and sales call back warnings all aimed at simplifying the processes involved and ensuring no opportunities are missed.
Membership cards can be produced on-site. These can be encoded for magnetic swipe, and can include member images. These cards can be used for reception entry/access security and also double as internal charge cards (see Members Ledger). Alternatively the system can link to the Technogym key system, allowing membership cards to be substituted for technogym keys
A comprehensive suite of reports comes as standard, integrated with HotSoft PMS, Golf & Spa. Get unique insights into Customer Staistics & detailed spend by membership level, location, age, nationality etc.